Privacy Statement

 

Last Updated: 7 January 2025

1. Introduction

Āyeri (Pty) Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, and safeguard your personal information in accordance with the Promotion of Access to Information Act 2 of 2000 (PAIA), the Protection of Personal Information Act (POPIA), and General Data Protection Regulation (GDPR). The PAIA can be downloaded from here.

By using this website, you agree to the practices described in this statement. We may update this statement from time to time, and you should check this page periodically to ensure you are happy with any changes.

2. What We Collect

We may collect the following personal information:

  • Name
  • Contact information, including email address and phone number
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment systems)
  • Information relevant to customer surveys, offers, or market research
  • Website usage data through cookies

3. How We Use the Information We Collect

We collect your personal information to:

  • Process and fulfill orders
  • Maintain internal records
  • Improve our products, services, and website functionality
  • Send promotional emails about new products, special offers, or company news (with your consent)
  • Contact you for customer support or market research purposes
  • Enhance your website experience through analytics

4. Security

We are committed to ensuring your personal information is secure. To prevent unauthorised access or disclosure, we have implemented:

  • Encryption for data in transit and storage
  • Secure servers and firewalls
  • Regular security audits and vulnerability testing

5. How We Use Cookies

Cookies help us tailor our website to your needs by collecting anonymous traffic data and storing preferences. We use:

  • Traffic Log Cookies: To analyse web traffic and improve our website.
  • Functional Cookies: To remember your preferences and settings.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your settings to decline them. However, declining cookies may limit some website functionalities.

6. Controlling Your Personal Information

You have full control over your personal data. You can:

  • Opt out of marketing communications by clicking the "unsubscribe" link in our emails.
  • Restrict the use of your data for marketing purposes by contacting us via hello@ayeri.shop.

We will never sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.

7. Your Rights Under POPIA, GDPR, and PAIA

You have the right to:

  • Access: Request details of the personal information we hold about you.
  • Correction: Ask us to correct or update inaccurate information.
  • Erasure: Request the deletion of your data, subject to legal and operational limitations.
  • Data Portability: Request a copy of your personal data in a machine-readable format.
  • Withdraw Consent: Revoke consent for specific processing activities, such as marketing.

To exercise these rights, contact us at:
Email: hello@ayeri.shop

8. Requests for Personal Information

Under PAIA, you may request a copy of the personal information we hold about you. To do so, please contact us using the details below. We will respond within the timeframes set by law.

9. Contact Information

If you have any questions or concerns about this Privacy Statement or wish to exercise your rights, please contact us:
Āyeri (Pty) Ltd
Email: hello@ayeri.shop
Phone: +27614451747